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Integrated Spares Warranty, AMC, and Service management to ensure 100% Customer Satisfaction. |
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Online “Order to Payment” cycle for Spares with total visibility. Order thru e-Catalogue without memorising part numbers. Fast fulfillment of Spare Orders. Ability to Order Online and Spares stock visibility empowers the Customers. |
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Log Warranty Claims, online. Process the Warranty Claims and ensure quick turnaround. Track Warranty claims end-to-end. |
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Gain additional revenue by bringing more equipment under AMC
Track every equipment under AMC. Schedule AMC calls. |
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Service Request Generation and Tracking. Assign service call to respective engineer. Track thru mobile app. File service report and customer acknowledgement. |