Select OEM
ABC India Ltd.
15
15 Notifications
4 new messages
3 mins
8 friend requests
12 hours
3 new reports
2 days
See All Notifications
Demo
Demo
List Of Service Call
Date
--Select--
Today
Yesterday
Week
Month
Customize Dates
Call Status
Select
Accepted By LE
Accepted By SE
Approved By Manager
Assigned To LE
Assigned To SE
Closed By Customer
Closed By LE
Closed By SE
InProcess
InProcess Paused By Customer
InProcess Paused By LE
InProcess Paused By Manager
InProcess Rejected By LE
Lapsed By Customer
OnHold By Manager
Open
Rejected By LE
Rejected By Manager
Rejected By SE
Rescheduled By LE
Scheduled By LE
Service Call Type
Select
Installation
Breakdown
Regular Maintenance
System Generated
Fault
Select
Electrical
Mechanical
Pneumatic
Process
Sub Fault
Select
Filler
Select
2Kg 2HD Intelligent Weigher
2Kg 4HD Intelligent Weigher
3H Cut Gate Weigher Filler
4H EWF For Excel 400 Plus
4H Intelligent Weigher for Excel 400 Plus
5Kg 2HD Intelligent Weigher
5Kg 4HD Intelligent Weigher
Cup Filler
Duplex Nano Auger Assly For HFFS(SS316L)
F1
F24
FillerTest06
FillerTest56
FTest12
Mechanical Filler for Filpack CMS Plus
Mechanical Filler for Filpack CMD Alpha
Mechanical Filler for Filpack Servo 12 k Alpha
Micro Cup Filler Assembly SS316
Multihead Weigher 10 H Ishida
Multihead Weigher 10 H Yamato
Multihead Weigher 14 H Ishida
Multihead Weigher 14 H Yamato
Pneumatic Filler for Filpack CMD Alpha
Pneumatic Filler for Filpack CMS Plus
Pneumatic Piston Filler for Filpack CMS Plus
Positive Displacement Pump for Filpack Servo SMD
Positive Displacement Pump for Filpack Servo SMS
Rotary Cup Filler Assly For HS Wing SH
Rotary Cup Filler Assly For Sprint 250 Plus
Rotary Cup Filler Assly For Wing 200
Servo Auger Filler
Servo Auger Filler for Excel 400 Plus
Servo Auger Filler for Excel Plus 4 Line Seal
Servo Auger Filler for HS Wing DH
Servo Auger Filler for HS Wing SH
Servo Auger Filler for Maxima 200
Servo Auger Filler For Maxima 400
Servo Auger Filler for Sprint 250 Alpha
Servo Auger Filler for Sprint 250 Plus
Servo Auger Filler for wing 200
Servo Auger Filler With Split Type Hopper For Excel 400 Plus
Servo Auger Filler With Split Type Hopper For Excel Plus 4 Line Seal
Servo Auger Filler With Split Type Hopper For HS W
Servo Auger Filler With Split Type Hopper For HS Wing DH
Servo Auger Filler With Split Type Hopper For Spri
Servo Auger Filler With Split Type Hopper For Sprint 250 Alpha
Servo Auger Filler With Split Type Hopper For Sprint 250 Plus
Servo Auger Filler With Split Type Hopper For Wing
Servo Auger SS304 For Maxima 200
Test
Test56732
Test78
Test79
Test790
TestFiller
TestFiller45
TestFiller457
TestFillerType28122020
Make/Model
Select
Camozzi-
Delta-M
Mitsubishi-
Schneider-M241
Trio-M
Root Causes
Select
Abused by customer/ Process not followed
Auger center not done
Batch variation in customer product
Commitment not reflected in SO.
Commitment not reflected in SO. Auger center not done.
Component failure
Component failure. One of the case.
customer incoming power supply issue
Damaged in handling.
Design / BOM to be verified
Design issue
Design lacuna.
Direct material sent from supplier
Duplicate Complaint
Excess tightening of hardware
Failure Due to Overheating.
Hardware Failure
Hardware loose
Higher speed, Program correction.
improper / indaequate details in annexure
Improper packing of boxes
improper setting
Improvement point
Improvement point
Lack of effective process implementation
loose fitment
Machine sent on deviation. Machine dispatch urgency.
maintenance point not included in manual
Maintenence schedule not followed.
Missed during packing
NA
Non moving material used.
Operational wear out. Improper alignment.
Product at site is different than that given for demo trials. Change in product.
Product nature
programming error
Proper VFD setting not done
Quality order not assigned / removed.
Requirement out of SO scope
Root Cause Closure Not Required
Skipped from assembly person/not detected during trial at factory
Skipped from final quality inspector
Supplier batch issue
Supplier product quality issue
Supplier quality issue
Transit damage
Un-awareness
unawareness of programmer
Undeclared short supply
Under rated by design
Wrong supply
Machines
Select
50150808 - Unknown
0055 - NA
0055 - Unknown
11821205 - NA
12150203 - NA
12150203 - Unknown
12345678 - NA
1702010 - NA
1702010 - Unknown
1956 - Unknown
23220701 - NA
25071103 - NA
25100616 - Unknown
251101012 - Unknown
25120906 - Unknown
25131109 - NA
25150102 - NA
25150604 - NA
25150816 - Unknown
25151007 - Unknown
25160714 - Unknown
25180214 - Unknown
25180512 - Unknown
25181203 - NA
25181203 - Unknown
25190902 - Unknown
25220805 - Unknown
2613 - Unknown
2711 - Unknown
3047 - Unknown
50020212 - NA
50020212 - Unknown
50070607 - NA
50080309 - NA
50080319 - Unknown
50090304 - Unknown
50090307 - NA
50091110 - Unknown
50100327 - Unknown
50100907 - Unknown
50110309 - NA
50110309 - Unknown
Export To CSV
Service Call
Customer Name
Machine
Machine Name
Service Engineer Name
Filler
Type of Fault
Root Cause
Department
Verified Short Term
Verified LongTerm
4703
C000009 - Louis Dreyfus Company India Private Limited-Gujarat
FG/19-20/000025
SMD-POSITIVE DISPLACEMENT PUMP CASTING
Chetan
Servo Auger Filler for wing 200
Pneumatic
NA
NA
NA
Pending
